1. Programs & Services

The Company offers the following educational Programs in digital art skills (collectively, "Programs"):

Fundamentals Program

Portfolio Builder

Details of what is included in each Program are set out on the relevant sales page and summarised below.

1.1 Password-Protected Program Area

Upon successful payment, you will receive immediate access to a password-protected Program Area containing video, audio, and written lessons, templates, assignment worksheets, checklists, slide decks, and other training materials. You shall have lifetime access to the Program Area for as long as the Program remains active. If the Company intends to close the Program Area, it shall provide you with no less than 30 days' notice.

1.2 Private Discord Server

The Company maintains a private Discord server for enrolled students, providing:

Feedback on assignments and coursework

Private mentorship calls (scheduled at your discretion, subject to mentor availability during their working hours)

Visual library and professional workshops, at the Company's discretion

Access to the Discord server is granted for the duration of your enrollment (12–18 months, depending on the Program). After this period, assignment feedback is no longer provided; however, additional access may be purchased upon request.

1.3 Alumni Access

Upon completing the Program, you will be granted "Student Alumni" status within the Discord server. Alumni status includes eligibility for exclusive discounts and bonuses at the Company's discretion. Alumni access is guaranteed for all clients who successfully complete the Program.

1.4 Certifications

Upon successful completion, you will receive a certificate of completion for the applicable Program (Fundamentals Program or Portfolio Builder).

1.5 Mentorship Calls

Private mentorship calls are scheduled at your discretion, subject to the mentor's available time slots during their working hours. The Company will make reasonable efforts to accommodate scheduling requests.

1.6 Program Access Restrictions

Access to higher Program levels may be restricted at the Company's sole discretion until you demonstrate sufficient understanding and progress in line with the Company's standards of excellence.

2. Fees & Payment

2.1 Program Fees

Current Program fees are set out in the table below. All prices are quoted in British Pounds Sterling (GBP); USD equivalents are approximate and for reference only. All amounts may be charged in GBP at the Company's discretion, at the exchange rate applicable at the time of payment.

Fundamentals Program:
13-month plan: £420/month ~$559/month
18-month plan: £350/month ~$466/month
One-time: £5,292 ~$7,038

Portfolio Builder:
Monthly Subscription Product: £470/month ~$630 / mo

Private Mentorship:
Basic Feedback
3 month plan: £297 / mo
6 month plan: £267 / mo
12 month plan: £237 / mo

Premium Feedback
3 month plan: £450 / mo
6 month plan: £400 / mo
12 month plan: £370 / mo

2.2 Payment Plans

If you select a payment plan, you authorise the Company to charge your credit or debit card automatically on the agreed schedule. You represent that you are authorised to use the payment method provided.

If any payment fails, you must provide a valid payment method within 3 working days. Failure to do so will result in suspension of your access to the Program until payment is made. If you do not request a refund within the applicable refund period, you are legally obligated to complete all payments under your plan. The Company reserves the right to collect outstanding amounts using any eligible payment method on file, without prior notice, unless notice is required by applicable law.

2.3 Fee Adjustments

The Company reserves the right to adjust Program fees at any time to reflect rising inflation, demand fluctuations, or significant currency exchange movements. Fee changes apply only to new enrollments or renewals and will not affect existing clients under active payment plans or one-time payments. Updated fees will be posted on the Company's website with email notice to existing clients.

2.4 Cancellation

Except as provided in the Refund Policy (Section 3 below), enrollment and payment obligations may not be cancelled mid-program. Where a client requests early termination of their payment plan after the applicable refund period has elapsed, all remaining payments under the agreed plan remain due in full. The Company reserves the right to resume automated payment collection on any payment method held on file where payments have lapsed, subject to providing written notice to the client's registered email address.

For queries, contact: [email protected]

3. Refund Policy

The Company is committed to your satisfaction. Refund terms vary by region.

3.1 EU & UK Clients — Statutory 14-Day Right of Withdrawal

Under EU and UK consumer law, you have a statutory right to withdraw from this Agreement within 14 calendar days of the date of purchase, without giving any reason. To exercise this right, you must notify us before 11:59 PM (UTC+2) on the 14th calendar day at:

[email protected]

Upon a valid withdrawal request, your access to the Program will be terminated and all Program materials must be deleted. Refunds will be processed promptly via Stripe; the Company has no control over your bank or card provider's processing times.

3.2 All Other Clients — 30-Day Money-Back Guarantee

For clients outside the EU/UK, a 30-day money-back guarantee applies, subject to the following conditions:

You must contact us at [email protected] before 11:59 PM (UTC+2) on the 30th day from the release of the first module.

Your refund request must include: (a) completed assignments for Weeks 1–4; and (b) a written statement explaining why the Program did not meet your expectations.

Requests submitted without the required coursework or after the 30-day period will not be considered.

3.3 After the Refund Period

After the applicable refund period has elapsed (14 days for EU/UK; 30 days for all others), all payments are non-refundable and you remain obligated to pay all amounts due under your selected payment plan, regardless of whether you complete the Program. Granting a refund terminates your licence to all Program materials, and all copies must be destroyed. Refunds are processed via Stripe. Contact [email protected] with any questions.

4. Intellectual Property

4.1 Ownership

All content within the Program — including but not limited to videos, audio, text, graphics, templates, slide decks, worksheets, logos, and third-party integration materials — is the sole property of the Company or its licensors and is protected by copyright, trademark, and other intellectual property laws.

4.2 Limited Licence

Upon enrollment, the Company grants you a limited, non-exclusive, non-transferable, revocable licence to access and use Program content solely for your own personal educational purposes. This licence does not permit you to:

Copy, modify, publish, transmit, reverse engineer, or create derivative works from any Program content

Resell, share, sublicense, or distribute course materials (including videos, templates, or worksheets) to any third party or institution

Share your login credentials or otherwise grant access to any non-enrolled individual

Use the Company's name, logo, slogan, or trademarks without prior written permission

4.3 Consequences of Infringement

Unauthorised use of Program content or any infringement of the Company's intellectual property rights will result in the immediate termination of your Program access without refund. The Company reserves all rights to pursue legal remedies.

5. Confidentiality

You agree to:

Respect the privacy of other Program participants and not share their personal information outside the Program without their written consent

Keep Program content (including methods, frameworks, and templates) confidential and not disclose it to any person other than Company staff or fellow enrolled participants

The Company will treat your personal information in accordance with its Privacy Policy.

6. Acceptable Use & Termination

6.1 Acceptable Use

You agree to use the Program and Discord server in a respectful and lawful manner. The following conduct is strictly prohibited and may result in immediate termination of your access:

Threats of violence, racism, harassment, cyberbullying, doxing, or online stalking directed at other participants, mentors, or Company staff

Spamming mentors or students

Promoting personal businesses or services within the Discord server without the Company's prior written permission

Violating Discord's Community Guidelines as applicable to the Company's private server

Breach of any provision of this Agreement (including non-payment or intellectual property misuse)

Introducing viruses, malicious code, or other harmful material to the Company's website, servers, or systems

6.2 Termination

The Company reserves the right to terminate your access to the Program at its sole discretion for any of the reasons set out above. Termination does not entitle you to a refund and does not excuse any remaining payment obligations under a payment plan.

7. Disclaimer

Gabriele Gabba and the Company are independent educational providers. Neither Gabriele Gabba, the Company, nor any affiliated consultant is your employer, agent, lawyer, doctor, therapist, financial adviser, accountant, or publicist.

The Program is designed to teach digital art skills. It does not constitute professional advice of any kind. The Company does not:

Guarantee employment, income, or any specific outcome from completing the Program

Perform business management, accounting, or tax advisory functions

Provide psychological or therapeutic services

Act as a publicist or introduce you to any professional network

Results from the Program vary based on individual effort, background, and dedication. Testimonials and examples of results are illustrative only and are not a promise or guarantee of similar outcomes.

8. Limitation of Liability

To the fullest extent permitted by applicable law, the Company excludes all liability for:

Direct, indirect, special, incidental, or consequential damages arising from your use of or inability to use the Program

Loss of income, data, skills, goodwill, or anticipated savings

Errors or omissions in Program content, which is provided on an "as is" and "as available" basis without warranties of any kind

Nothing in this Agreement limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.

9. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, and authorised contractors from and against any claims, losses, liabilities, damages, and expenses (including reasonable legal fees) arising out of or relating to:

Your use of the Program or Discord server

Your breach of this Agreement

Your infringement of any third-party intellectual property or other rights

The Company may, at its option, assume control of the defence of any indemnified matter, in which case you agree to cooperate fully.

10. Non-Disparagement

You agree not to engage in any conduct, communications (including on social media), or actions that disparage or damage the reputation of the Company, its Programs, staff, or other participants. This clause applies during and after your enrollment.

11. Data Privacy & Security

The Company processes your personal data in accordance with its Privacy & Cookie Policy, available at 1on1artschool.com, and applicable data protection law, including GDPR (for EU/UK clients) and POPIA (for South African clients).

We collect data necessary to deliver the Program (name, email address, billing details, uploaded portfolio files) and use trusted third-party processors including Stripe (payments) and Discord. Your data is stored securely and shared only as required to deliver the Program and as described in the Privacy Policy.

You have the right to access, correct, or delete your personal data, subject to any legal retention obligations. To make a data request, contact:

[email protected]

12. Force Majeure

The Company shall not be liable for any delay or failure to perform its obligations under this Agreement where such delay or failure results from circumstances beyond its reasonable control, including acts of God, natural disasters, governmental actions, war, terrorism, epidemics or pandemics, industrial disputes, or technical failures of third-party infrastructure.

13. Modifications to This Agreement

The Company may update or revise this Agreement at any time. Material changes will be communicated to you via email and by prominent notice on the Company's website or Program Area. Your continued participation in the Program after the effective date of any revision constitutes acceptance of the updated terms.

14. Assignment

You may not assign, transfer, or sublicense any rights or obligations under this Agreement without the Company's prior written consent. The Company may assign its rights and obligations without restriction.

15. Severability & Waiver

If any provision of this Agreement is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions shall continue in full force and effect.

Failure by the Company to enforce any right or provision under this Agreement shall not constitute a waiver of that right or provision.

16. Independent Contractor Status

This Agreement does not create any partnership, joint venture, employment, or agency relationship between you and the Company. The Company is an independent educational services provider, and nothing in this Agreement should be construed to the contrary.

17. Compliance with Local Laws

The Company complies with applicable consumer protection laws in the jurisdictions where it operates, including UK and EU consumer regulations. If you are located outside the UK, you are responsible for ensuring that your participation in the Program complies with the laws of your jurisdiction.

18. Governing Law & Dispute Resolution

18.1 Governing Law

This Agreement and any dispute arising from it (whether contractual or non-contractual) shall be governed by and construed in accordance with the laws of England and Wales.

18.2 Jurisdiction

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute arising from or in connection with this Agreement. If you are an EU consumer, you may also have the right to bring proceedings in the courts of your country of domicile.

18.3 Online Dispute Resolution (EU)

If you are an EU consumer, you also have access to the European Commission's Online Dispute Resolution (ODR) platform at ec.europa.eu/consumers/odr for resolving disputes arising from online contracts.

19. Contact

For all queries regarding this Agreement, payments, or your Program enrollment, please contact us at:

1 ON 1 ART SCHOOL LTD

Trading as 1on1artschool.com

[email protected]

We aim to respond to all queries within 5 business days.

By purchasing a Course or Program, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions.